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Who
We Are
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Partners
Michael A. Wright, M.A.
Managing Partner
Michael draws
upon an extensive background in management, including
experience leading organizations through rapid growth
and fundamental change. His consulting specialties include:
- Managing
change
- Strategic
planning, implementation, and performance measurement
- Organization
redesign
- Executive
and management coaching
Working
closely with clients in a collaborative effort, Michael
develops an understanding of the organization’s situation
and culture. Yet he also provides a fresh, independent
perspective. This helps organizations clarify their
strategy to fit their changing environment and their
internal needs. He also taps into the organization’s
greatest strengths to help leadership, management, and
staff work together to break through barriers and achieve
unprecedented results.
Michael has
also been asked to bring some of the best ideas from the
private sector to California State Government, where he
has worked with more than 25 agencies and departments.
Michael holds
a Master’s Degree in Organization Development and is a
member of the Bay Area Organization Development Network,
the Society for the Management of Organization Design,
and other professional organizations.
Some comments
from his clients: "Michael’s insight led us to new
realizations." "He got our group to work together
more effectively, and his sense of humor kept us going
through the difficult parts."
Steve Ekstrom,
M.A.
Senior Partner
Since 1991
Steve Ekstrom has consulted with a variety of public sector
organizations in California, Washington, Oregon, and Japan.
He has assisted numerous organizations with:
- Strategic
planning and implementation
- Developing
effective change management strategies
- Developing
effective communication systems
- Problem
solving and conflict resolution
- Coaching
leaders in organizational improvement strategies
- Team
building within and across functional units
- Meeting
facilitation
Organizations
Steve has worked with include: CA Department of Mental
Health; CA Department of Rehabilitation; CalEPA; State
Water Resources Control Board; CA Integrated Waste Management
Board; Contra Costa County Health Services Department;
County of Marin; Chancellor's Office-California Community
Colleges; Office of Public School Construction; Division
of the State Architect; numerous county mental health
departments throughout northern and southern California.
In
addition to his consulting experience Steve was the CEO
of a nonprofit organization in Sacramento, CA, for 11
years. Following an extensive strategic planning process
he led that organization through a major re-design effort
in the late 1980's that resulted in improved performance,
increased customer satisfaction, and national recognition.
When
consulting in organizations, Steve creates an atmosphere
of trust and respect that leads to improved communication
and increased organizational effectiveness.
Steve received his M.A. in Organizational Transformation
from Antioch University. In his thesis he examined personal
and organizational transformational processes and the
development of the capacity to induce transformation.
He is married and has two daughters.
Allen
Paul Goldstein
Senior Partner
Allen is a
partner with The Results Group. He specializes in:
- Public
agency assessments and program reviews.
- Strategic
and project planning.
- Project
management, including design and construction oversight.
- Executive
coaching.
- Organization
development and team building.
Allen
brings a unique combination of public and private sector
experience to his consulting work. Allen’s
public sector experience includes over 25 years of service
with the State of California, including executive-level
positions in the administrations of three Governors. He
served as the Director of the Department of Personnel
Administration, as Deputy Secretary in the Business, Transportation,
and Housing Agency, and most recently as an Assistant
Executive Officer for the California Public Employees
Retirement System. His work included the following:
- Responsibility
for managing several unique construction projects,
including the design, construction and operation of
California’s Pavilions at the 1986 World’s
Fair in Vancouver, British Columbia and the 1988 World’s
Fair in Brisbane, Australia, establishing the State
of California’s London trade office, as well
as coordinating State government support for the 1984
Summer Olympics in Los Angeles.
- As the
Director of the States Department of Personnel Administration
Allen negotiated labor agreements for 19 collective
bargaining units and authored several reports which
led to important changes in the States personnel management
practices.
- Led
a revamping of the CalPERS Health Benefits program
bringing a longer-term strategic focus to its policy
deliberations. Allen also provided the leadership
for the CalPERS enterprise-wide strategic and business
planning processes.
In
the private sector, Allen also served as the Executive
Director of the Structural Engineers Association of California,
and as Vice President for Project Development for Rathe
Productions, a New York City based exhibit and design
company. Allen’s projects included:
- The
1990 World’s Fair in Osaka Japan.
- The
1992 World’s Fair in Seville, Spain.
Prior
to joining The Results Group, Allen was the principal
in his own management-consulting firm whose clients included
government agencies, not for profit organizations and
private corporations.
His
clients included: World Gold Council, California State
Teachers Retirement System, California State Resources
Agency, California Pubic Employees Retirement System,
Lend Lease Real Estate, Sutter Hospitals, The California
Mountain Lion Foundation, and MMA Financial, California
Department of Conservation, California Association Health
Facilities, The Managed Risk Medical Insurance Board,
The County of San Mateo and The California Department
of Corporations.
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| Associates |
Sara
Tickler, Psy.D.
Senior Associate
Sara
brings to her work a depth of experience and expertise in organization
development, change management, group facilitation, business
process improvement, and conflict resolution. Sara has worked
with a wide variety of government and private clients, using
her skills to provide:
- Improvement,
standardization, and implementation of business processes
- Training
development and change management support for Information
Technology Systems implementation projects
- Organizational
and interpersonal problem-solving and conflict resolution
- Design and
implementation of cross-functional, self-managed work teams
- Operations
Manual design, development, and production
Sara holds a Doctoral
Degree in Organizational Psychology, a Master's Degree in Organization
Development, and a certificate in Executive Coaching from the
Center of Executive Coaching.
Stephen
R. Thomas, M.A.
Senior Associate
Steve
Thomas has been a student of leadership, management, human systems
and organizational change since 1983. He brings extensive public-sector
management experience and a reputation as an insightful and
caring individual with a high degree of integrity. He is well
versed in the principles of interest-based negotiation, developing
sustainable systems change, and the co-creation of new realities
from disparate points of view. He especially enjoys:
- Developing
partnerships and collaborations between a wide variety of
vested stakeholders with synergistic results.
- Assisting
others with understanding the intricacies and nuances of
change.
- Developing/coaching
Executive Teams.
- Creating productive
workplace environments through authentic dialogue, interpersonal
skill development and an understanding of human systems
dynamics.
Steve
has been a past chair of the Santa Rosa Chamber of Commerce
Leadership Division responsible for the Leadership Santa Rosa
and Tomorrow's Leaders Today leadership programs. He is a graduate
of Command College Class 29, a State of California Peace Officers
Standards and Training post-graduate level futures based leadership
program. He is also a graduate of the Police Executive Research
Forum’s and Harvard’s John F. Kennedy School of Government Senior
Management Institute for Police.
Steve
is experienced in the development of strategic plans for local
public safety agencies and city general plan updates. He has
provided team building and assisted in improving work processes
and workplace relations for international and regional corporations,
government agencies and presented training seminars on leadership
and diversity. He has been actively involved in the creation
of a Community Multi-cultural Board to address the needs of
minority communities and worked closely with representatives
of the health and education professions in developing initiatives
aimed at improving health and quality of life. Steve was
selected as a “Public Health Champion” for the County of Sonoma
in April of 2004. Most recently he presented a workshop
on “Changing Police Culture” to a national association of law
enforcement executives.
Steve
Thomas has a BS degree in Organizational Behavior from the University
of San Francisco, and an MA degree in Organizational Development
from Sonoma State University.
Kara Vernor,
M.A.
Associate
Kara
has over eight years experience in training, facilitation and
program coordination within various public and private sector
organizations. She has assisted organizations with:
- Business process
improvement
- Evaluation
design and implementation
- Organizational
analysis and development
- Group problem
solving
- Training design
and delivery, especially on particularly sensitive topics
such as sexual harassment and diversity
- Team building
- Individual
coaching
Organizations
Kara has worked with include: California Department of Social
Services, Northwest Information Center, Holiday Inn Golden Gate,
California Department of Pesticide Regulation, United Against
Sexual Assault of Sonoma County, OhioHealth Hospitals, Pain
and Rehabilitative Consultants, the Netcare Corporation, The
Tenderloin AIDS Resource Center, Columbus YWCA, the Arlington
Police Department, the Puffin Foundation, and various public
and private middle schools, high schools and colleges.
After receiving a secondary teaching credential with an emphasis
in Cross-Cultural Language and Academic Development, Kara received
her M.A. from Sonoma State University in Organization Development.
She is also certified to administer the Myers-Briggs Type Indicator.
Community service has always been an important part of Kara's
life; she has volunteered her services to many non-profit agencies
and is particularly proud of her efforts in the development
and implementation of a conference for Caucasians interested
in becoming better allies to people of color. Kara has
lived and worked in Costa Rica, Ohio, and California.
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